There is nothing worse than having a dining experience ruined by an obnoxious waiter. Even though certain behaviors are obviously inappropriate, some waiters in restaurants still do the most annoying things. Here are some dos and don’ts for waiters that will make eating out a better experience for everyone.
First of all, don’t hover about the guests when they are eating. Check in once shortly after the food is delivered to make sure there are no problems with the order or that they don’t need any extra condiments. Keep your eye on everyone without bothering them in case they try to flag you down at any time.
If patrons are having a tough time deciding what to order, don’t hassle them or pressure them. Ask if they need some more time and then let them be. Wait a few minutes before coming back. Never sigh or act irritated if they don’t order right away. A few extra minutes for them to select the right thing is not going to hurt anyone.
Whenever a restaurant customer has a complaint, no matter what, tell them you are sorry for the inconvenience. Do this even if you did nothing wrong. Don’t argue with them or make excuses. Just tell them you will get the problem solved and then go do so. If you personally can’t fix things, get somebody who can.
One of the most overlooked pieces of waiter etiquette is the removal of dishes after the meal. Many waiters make it seem as though there is a plate shortage in the kitchen. Before a patron has the chance to swallow their last bit of food, the waiter is appearing asking if he may take away her dishes. This is rude and very off-putting. If customers want their plates removed, they will set them to the side or ask you to come get them.
Another note about dishes is this: do not, I repeat, DO NOT remove one person’s plates if another person is still eating. This is one of the most basic concepts and yet it is shocking how many waiters still do this. Removing one person’s plate sends the message that it is time to finish eating. It makes the person who is still eating feel uncomfortable, especially if he or she is the only one.
Additionally you should never chomp on gum or play with your hair while talking to customers. Don’t shout or argue with other employees when diners can hear you. Don’t light up a cigarette where they can see you. No whining about how tired you are how you can’t wait to go home. Do not yawn or act bored or otherwise give off the impression that serving them is a nuisance for you. And by all means don’t count your tips in view of people eating. Nor should you hint at getting tips.
As for the dos: do be well groomed at all times. Dress nicely and make sure your shirt is tucked in and tie is straight. Always be polite and give the guests a smile. Thank them for dining at your establishment and say it so that it seems like you mean it. Even if you don’t.
In the city known for its popular vacation destinations for Vancouver travel, have an enjoyable dining experience at the many accessible restaurants. Also, when purchasing Vancouver real estate, you may want to consider an area with lots of options for delicious foods.
